ENGLISH FOR THE RECEPTION DESK

2 Courses available at B1 & B2+ levels

Each course 6 days, once a week, each lesson 3 hours (30 hours total) + availability of an advice service during course by ‘phone and email.

Home study should be considered as an integral part of the course and take on average 3-4 hours per week.

Maximum group size: 10

Each course will serve as a refresher-builder for those who have an increased exposure to English.

Through role-plays everything is covered that is needed in this work area:

Perfecting telephone skills
Receiving visitors
Offering hospitality
Making, altering and checking appointments
Checking ID’s and explaining about security passes
Showing the way
Explaining procedures
Writing memos and emails
Providing local information
Offering assistance

To develop self confidence and fluency, conversation skills are enhanced by listening exercises and vocabulary building discussions
Realistic role-plays provide THE fun way to improve and learn. This is the ACTIVE WAY FORWARD!