SECRETARIAL ENGLISH

2 Courses available at A2 & B1 levels

Each course 6 days, once a week, each lesson 6 hours (36 hours total) + availability of an advice service during course by ‘phone and email.

Home study should be considered as an integral part of the course and take on average 3-4 hours per week.

Maximum group size: 10

Each course will serve as a refresher-builder for those who have an increased exposure to English.

This highly interactive course will work through the following modules:

Telephone skills
Note taking and memo writing
Emails
Standard letter writing skills
Meetings and agendas
Looking in the diary
Telling the time, the date, the calendar
Spelling and the alphabet
Numbers and figures, percentages and fractions
Making and altering appointments and arrangements
Receiving visitors
Introducing yourself
Greeting and saying goodbye
Offering hospitality
Small talk
Thanking and receiving thanks
Showing sympathy
Showing the way
Giving directions
Remaining polite
Saying ‘NO’ politely!
Talking about the company
Talking about your company’s products and services
General conversation and vocabulary building
Grammar review